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Fear that the ATM "zazhuet" card, subconsciously feels the majority of bank customers. For once in your life, each faced with the fact that a soulless machine took away the map and flatly refused to return it back. What to do in such cases? Several practical advice greatly facilitate life. Follow them, and then do not spend a week on the recovery and the expectation of a new card.
One of the most common reasons that the ATM does not give the card is that the user does not take it in a designated time period. Map is displayed in the window for 40 seconds. If for this customer it does not take time, ATM withdraws her deposit. To avoid this, you need to carefully follow the instructions that appear on the ATM screen.
Another reason for the ATM card withdrawal - its expiry date. Keep an eye on the fact that the card has not expired, and in advance, contact the bank for its exchange. If the card is taken away for this reason, should not be upset. Contact the nearest branch of the bank, it is likely that you have a new card reissued, and you get it immediately.
If the cause was a technical failure of the ATM, then do not worry ahead of time and try to get yourself a map. Hold down the "Cancel" button and hold for two to five minutes. Holding down this button (! No screen button) will lead to the fact that the screen displays the question "Undo?". Press "Yes" is necessary, without releasing the button "Cancel". This combination will lead to the fact that the ATM will return the card.
Do not be alarmed if the ATM begins to restart. For some models of ATMs holding the button "Cancel" button is equivalent to entering the key combination ctrl + alt + del on a computer (this combination makes it easy to interrupt the operation being performed).
If the ATM machine just hangs and does not give you a card, wait 10 minutes. Perhaps, the machine restarts automatically, and the card will be issued.
In the case where all manipulations with the keys do not work, be sure to contact customer service, leave a request on the card lock. Normally expected return card longer than a new release. With this application you can contact the bank branch.
Another trick: call technical service. Every day come to ATMs experts who upload bills. They also can get your card.
One last tip: if you are in urgent need of cash and the issuance of funds operation was not completed the ATM, refer to the cashier. Upon presentation of a passport, you can withdraw the required amount there.
question how to protect your bankcard from fraudstersIt is given every bank customer. Our 7 prevention tips to protect finances from virtual thieves.
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A source: https://novate.ru/blogs/130518/46196/