Sooner or later, the buyers on Aliexpress problems arise that can not be solved without the participation of support, but most think that the support of Ali is the only robot Eve, responding to standard questions.
Fortunately, there is a chat support to Russian operators, but it is not so easy to get there.
In order to get into the live chat support, go to the menu "Help" - "Customer Service". Opens here this page.
In the "Enter your question" do not have to enter (there is only responsible robot). Push the bottom of the "Online Service" and get on just such a page.
There is still responsible robot Eve. Our task is to make sure that the robot could not deal with the issue and suggested that contact with the operator. We send a meaningless set of letters until you see the bottom of the "Start chat with an operator." You may need to send up to ten senseless messages before you see this cherished button. As I understand it, the button appears only during working hours (from 10 to 18 in Moscow).
Push the button and Eve turns into a Roman (or Alexander, or Helen).
Russian operators are really trying to help and solve your problem. So today, Roman gave me re-appeal (never thought that such a thing is possible), taking from me video evidence inferior goods at Yandex. Drive (I first being in Malaysia, missed a dispute, and then fell ill and missed the first appeal).
On the page with the chat support, you can also get the link http://ali.pub/453wjtBut to deceive Eve meaningless messages still have.
© 2019 Alex Nadozhin
The main theme of my blog - Equipment for human life. I write reviews, share experiences, talk about all sorts of interesting things. My second project - lamptest.ru. I test LED lamps and help figure out which ones are good and which are not.