Now I am many thousands of kilometers from home. Yesterday a new good and expensive suitcase sent by the airline was delivered to my hotel.
Two years ago I was in Munich and accidentally got a huge plastic Italian Mia Toro suitcase for free.
The suitcase was brand new (even with all the tags), but for some reason the zipper was torn from the bottom (where the legs are). However, it could be zipped and unbuttoned, there was just a small hole at the bottom. Then he helped me out a lot (thanks to him, a lot of tasty and healthy things were brought from Germany) and helped me out more than once.
On this trip, I also took this suitcase with me, but when I received the luggage, it turned out that it was hit hard and one corner was punched through (I suspect that this happened back in Sheremetyevo). At first I wanted to spit on it (I still got a suitcase with a torn zipper and got it for free), but then I turned to the Finnair baggage rack and recorded the damage (he did not say anything about the lightning, because it would not fair). They promised me the next day to come to the hotel to pick up my suitcase, fix it and return it.
The next day, a company representative wrote to me on Whatsapp and asked me to leave my suitcase at the reception, which I did. A day later, in the same place, at the hotel reception, a large cardboard box appeared, addressed to me. While I was dragging her to the room, I was visited by various guesses, but I could not even imagine that a new suitcase would be sent to me.
Yes, not just a suitcase, but an original very beautiful ultralight 108/128-liter American Tourister in metallic blue.
Technum Spinner 77/28 TSA EXP.
Such a suitcase costs 10-15 thousand rubles.
Moral: if, upon receiving your baggage, you find that something is not right with it, be sure to file the damage. The result may surprise you, especially if the airline is foreign.
© 2020, Alexey Nadezhin
The main topic of my blog is technology in human life. I write reviews, share experiences, talk about all sorts of interesting things. My second project - lamptest.ru. I test LED bulbs and help figure out which ones are good and which are not so good.