For the convenience of its customers, the Gearbest online store cooperates with the maximum possible number of postal services and is constantly developing new options to reduce delivery time and cost.
Gearbest combines postal service types when processing products for the convenience of the buyer, as postal service policies may change. By choosing one of the delivery types, the buyer determines the direction of work of our managers. They will send the package using the most appropriate method, and will notify the buyer if the method they have chosen is not acceptable for the current order.
Types of delivery of goods used by Gearbest
The main methods of delivery of purchases fromGearbestinclude:
- "AviaEconom";
- "Air" with tracking;
- "Express";
- forwarding delivery.
Each method has its pros and cons. Let's take a closer look at the general delivery categories, behind which (for the convenience of the buyer) postal services are hidden.
Tracking is carried out on websitestrack24.ru,post-tracker.ru, 17track.ru or the official website of the organization.
Air economy, or free shipping
Economy class - free airmail delivery without tracking number. Suitable for cheap, unimportant small items.
Airmail with track number
The parcel is tracked in the country where the buyer lives. Suitable for most products, except heavy and bulky ones.
Express delivery
It has additional advantages: speed of delivery, the ability to send heavy loads, delivery directly to your hands is possible. Suitable in cases: if the purchase is of high cost or value; if the purchase must be received as early as possible or in those cases; when the goods cannot be sent in another, cheaper way. It has a high cost and must undergo customs inspection.
Forwarding delivery
The fastest and most reliable way. Suitable for valuable, expensive and large items. It has the fewest restrictions during shipment, but must be opened at customs. The parcel is delivered directly to the buyer's hands.
Major postal delivery services for purchases from Gearbest
Tracking is carried out on websitestrack24.ru,post-tracker.ruor the official website of the organization.
Airmail
Delivery termsfrom25 to 50 daysdepending on the work of customs and the remoteness of the locality.
Netherlands Post(NL Post, PostNL).Available for Russia and Ukraine. Free for parcels without a track number and with a track number with a product value of $40 or more. The cost of the track depends on the weight of the parcel.
It is prohibited to send AA batteries and analogue batteries, liquids and gases.
Track number type:R.S.xxxxxxxxxNL
To track the package:postnl.post
China Post(China Post).Available for Russia. Free for parcels without a track number and with a track number with a product value of $40 or more.
It is prohibited to ship batteries (including built-in ones), knives, multi-tools, liquids and gases.
Track number type:CNxxxxxxxxxCN
To track the package:chinapost.cn
Singapore Post(Singapore Post, SG Post).Available for Russia and Ukraine. Free for parcels without a track number and with a track number with a product value of $40 or more. The cost of the track depends on the weight of the parcel.
It is prohibited to send AA batteries and analogue batteries, liquids and gases.
Track number type:RFxxxxxxxxxS.G.
Tracking:singpost.com
Hong Kong Post(Hongkong Post, HK Post).Available for Russia and Ukraine. Free for parcels without a track number and with a track number with a product value of $40 or more.
It is prohibited to send AA batteries and analogues, knives, multitools, liquids and gases.
Track number type:E.E.xxxxxxxxxH.K.
To track the package:hongkongpost.hk
Sweden Post(Sweden Post, Sweden Posten).Available for Russia and Ukraine. Free for parcels without a track number and with a track number with a product value of $40 or more.
It is prohibited to send AA batteries and analogue batteries, liquids and gases.
Track number type:RExxxxxxxxxS.E.
To track the package:postnord.se
Swiss Post(SwissPost).Available for Russia. Free, track number not available.
It is prohibited to send AA batteries and analogue batteries, liquids and gases.
Track number type:XXxxxxxxxxxxxCH
To track the package:post.ch
Azerbaijan Post.Available for Russia and Ukraine. Free for parcels without a track number and with a track number with a product value of $40 or more.
It is prohibited to send AA batteries and analogue batteries, liquids and gases. Knives are allowed.
Track number type:R.R.xxxxxxxxxxxAZ
To track the package:azerpost.az
Post office.Available for Russia and Ukraine. Free for parcels without a track number and with a track number with a product value of $40 or more.
It is prohibited to send AA batteries and analogue batteries, liquids and gases.
Track number type:R.A.xxxxxxxxxxxRU,1234567890(for untracked parcels)
To track the package:pochta.ru
ePacket(RU Tracked Packet from China). Available for Russia. Free for parcels without a track number and with a track number with a product value of $40 or more.It is prohibited to send AA batteries and analogue batteries, liquids and gases.
Track number type:L.M.xxxxxxxxxxCN
To track the package:on third party sites
Express
EMS (RU Express).Available for Russia and Ukraine. In China it uses its own service, in delivery countries it uses the resources of the state post office.
Delivery time is 7-10 days, may slow down due to customs work.
The shipment of AA batteries, liquids and gases is prohibited.
Track number type: E.A.xxxxxxxxxxCN
To track the package:China EMC Service
DHL.Completely independent service. Available for Ukraine.
Delivery time is 5-10 days, may slow down due to customs work.
The shipment of AA batteries, liquids and gases is prohibited.
Track number type:GMxxxxxxxxxxx
To track the package:DHL
FedEx. Available for Ukraine.
Delivery time is 3-7 days. Delivery of oversized cargo is possible.
Track number type:123456789012 (12 digits)
To track the package:FedEx
Forwarding (courier)
SDEK.Available for Russia and Ukraine. In China, it uses the resources of the forwarding company XfLogistic. In Russia they are transported using their own transport, without the participation of the Russian Post. Delivery time is 10-25 days. It is prohibited to send AA and similar batteries and accumulators, as well as liquids and gases.
Track number type:YDACKxxxxxxxxxxYQ, XFxxxxxxxxxxxxCN
To track the package:
- before arrival in Russia is done on the websitexflogistics.cn
- on arrival SDEK
ETS-Express(Russian Express).Available for Russia and Ukraine. Delivery time – 10-15 days. Uses its own transport and resources.
Track number type:T.S.xxxxxxxxxxxE
To track the package:ETS
Nova Poshta(Nova Post).Available only for Ukraine. Track number is required. The shipment of batteries, batteries, liquids and gases is prohibited.
Track number type:59000177657796 (14numbers)
To track the package:novaposhta.ua
How to track a package from Gearbest
Some time after placing an order, the parcel’s track number appears in your personal account - usually after 3-7 business days, when the parcel has already been sent.
Using the track on the postal service website (can be found above) or one of the special services, track the current location of the parcel. Of course, not in real time - but with sufficient accuracy and speed.
The most convenient way to track your shipment is using websitestrack24.ru,17track.ruAndpost-tracker.ru.
Each of these sites has a special field for entering a track number. We enter it, press the button next to the field - we get a list of points through which the parcel passed. The last entry is its location.
What to do in case of problems with delivery?
In the event that the parcel is stuck somewhere, the track number is not tracked; in cases where the parcel is lost, you need to familiarize yourself with relevant article.