As it became known, the Russian official retail distributor of Xiaomi LLC Smart Orange organized inclusion of the company's entire line of smartphones in the customs register of intellectual property objects (TROIS).
As a result, customs carries out a massive seizure of parcels containing Xiaomi smartphones, returning them to the seller.
Roskomsvoboda provides several documents that confirm the official position of the customs service and its policy of refusing to import “Xiaomi phones” into the territory of the Russian Federation.
The customs decision even applies to individual purchases by individuals, bypassing existing legislation that only prohibits the import of devices for resale.
According to available data, the number of parcels sent to stores is currently growing steadily.
Solution for current orders
In this regard, we are forced to inform you that if there are any problems with the delivery of smartphones purchased from us Xiaomi buyer needs to contact Gearbest technical support by creating a ticket (official system appeal). Based on the results of our joint work, the problem will be resolved - remember, Gearbest is always on the buyer’s side.
Temporary suspension of sales of Xiaomi smartphones to Russia
Despite this, in order to avoid mass cases of returning Xiaomi smartphones purchased from us, the store administration decided to temporarily suspend the sale of Xiaomi smartphones to Russia.
Beginning with 05.05.2017 For Russia, the ability to order Xiaomi brand smartphones in the Gearbest online store will be suspended. All previously ordered smartphones will be shipped, orders will not be cancelled.
In addition, a temporary restriction has been introduced on the maximum cost of a parcel containing Xiaomi products: from May 5, only parcels with a total value of no more than $50 are sent to Russia. We emphasize that the restriction applies only to Xiaomi!
Validity period of the decision
This decision is valid until the situation with customs becomes clear. However, Gearbest is working to continue to delight its customers with cheap and high-quality Xiaomi phones.
Moreover, the world of high-quality gadgets from the Middle Kingdom does not end there. Especially for readers blog we have collected a lot coupons for price reduction on smartphones of all Chinese brands and various Xiaomi gadgets (which can still be purchased freely).
The resumption of the possibility of purchasing Xiaomi smartphones in the Gearbest online store will be announced later.
And don’t forget to sign the petition about the illegality of the ban on the transportation of Xiaomi mobile devices for personal use by ordinary buyers - individuals.