Why can all banks refuse to exchange Euro for Rubles? (Personal example)

  • Dec 10, 2020
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For 3 days I went abroad for another seminar related to the use of composite reinforcement in concrete, and coming back yesterday, tried to exchange the remaining 700 EUR for our wooden ones already in Russia (g. Rostov-on-Don).

To my surprise, having rolled around the city and lost half a day, I could not do this in any of the banks I visited: neither commercial, nor state. And traveled more than a dozen.

After another scandal with a cashier, the manager of our, all "beloved", Sberbank - explained that my foreign currency contradicts the instructions of the bank "On the procedure for carrying out operations with foreign currency", my bills literally: "slightly damaged" and offered to issue an official request to the Central Bank with a list of banknote numbers, only with the proviso that we can exchange the answer with a decision or not - we will wait from the Central Bank for 3 years. What is this bullshit?

Euros, which circulate freely throughout Europe and are normal cash, are regarded in Russia as "worn-out banknotes" or "damaged".

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How do they define damage?

Everything is very simple, the definition of banknote wear is the subjective opinion of the cashier-operator who sits in the window. And to the question: "Show the exchange rules ?!", I am sent to read the legislation on handling foreign currency.

After the money has been checked through an automatic banknote detector, the cashier tries to visually determine with his eyes and touch whether this bill fits the bank's rules or not. Guess the country!? :-)))

The last bank I pulled off was our local Center-Invest. I had already assumed in advance that there would be a refusal here too. Indeed, the cashier did not change the currency, showing me the signs for refusal:

500 EURO: slightly torn edge. It is considered as damage and is not accepted by the bank.

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Two 100 EURO banknotes: banknotes contain traces of foreign coloring matter - the bank will not accept.

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In the last bank, an adequate employee was caught and explained all the points of the rules, so I didn't go anywhere else, but kept the money for myself - let it lie "for a rainy day."

The situation is such that all the costs of operations related to shabby and damaged money of foreign states are borne by the bank itself, and not the Central Bank of the Russian Federation (as is the case with rubles), because the Central Bank does not have the ability to print new euros in exchange damaged.

And I was given another "useful" advice: you citizen, you need to physically deliver the bills back abroad, and sell them there or exchange them for rubles, otherwise leave them as a keepsake!

Here is a twist, as a keepsake, e-my, 50,000 rubles! )))

I would be glad if the article is useful to you. Thanks for attention!

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