I talked to the seller of plumbing, his name is Dimon. My old friend, from whom I usually buy material for my covens (hacks). He complained to me that today almost all buyers carry some kind of heresy and cannot formulate what they want. What annoys you about your customers? I asked him. Dima is a simple man, they asked, and he answered.
He poured out all his displeasure to me for 5 minutes, or it seemed to me that a long time. But when negative, it seems like it goes on forever.
What makes Dimka angry about customers?
- They are familiar. They order. Indicate: "Hey, show me this mixer." "Cho is so long, I'm in a hurry." And stuff like that. I just want to throw out such underclients, but etiquette does not allow.
- Ask for a discount. For a product with a minimum markup. This is especially true for large-sized plumbing. Bath, toilet bowls, etc.
- Wrongly called plumbing. Faucets are called taps, sinks, and vice versa. They try to explain on their fingers what is broken. Instead of taking a photo of the breakdown. Instead of a thousand words.
- Purchase returns. Normally applies to returns of fittings and equipment that have not been installed. But there are people who, during the installation of the mixer, changed their minds that the shape or color does not suit them. Or it didn't work out to replace the cistern fittings, because in their opinion, they are not suitable for their toilet. They open the packaging and carry it back to the store after splashing the mixer or fittings. There is no place to go, we accept, if not broken. But then we sell it again...
- They touch unsecured plumbing. We install bedside tables, toilets, baths in the hall. Someone will tell you to drop them. You cannot fix each one, but you need to show the product with your face.
- Children without parental supervision. The nature of the guys is such that they don't stand still. They all the time need to touch something or rush around the hall like crazy. Thus, they expose themselves to the risk of breaking or breaking something.
I: "And what exactly brought you out the most in your store? "
Dimasik: "Oooh you won't believe it, the plumbing salesman told me. And what is it?" I was burnt out of curiosity.
I: "Don't be weary, Tell me!"
Dimasik: We have toilets on display in another room. So, in one of them, some "asshole" managed to go for a big... We see in his meager brain, the sight of the toilet caused urges that he could not hold... Feeling, confusion, surprise and a malicious smile did not leave me for a long time after this story.
The curtain
I:Dimon, what are you whining, they will bring you money, please, beaver. Be patient and turn a deaf ear. But I think you should smile more often, otherwise you will not come to you, so gloomy as a gray thundercloud!
On this we said goodbye. What do you think about this? Don't forget to Like the article. From SW. Timofey Mikhailov.
Article :"How to choose a mixer? The Plumber's Revelations "