If you use additional SIM cards for calls, be sure to disable the "Mobile Internet" service on them.
I've not turned it off, and Megafon wrote off 439 rubles in two days.
We live in a time when the main phone number, to which bank cards are linked, email, social networks and others important services should in no case be communicated to strangers, and even more so should not be used on sites when publishing ads.
For these purposes, it is worth getting another SIM card (or maybe not one) with a tariff without a monthly fee (yes, all operators still have such cards). At such tariffs, as a rule, extortionate prices for mobile Internet, for example, in the Megafon "per second" tariff, 1 megabyte costs 10 rubles 10 kopecks.
It would seem that it's okay, because the number is used only for calls and the Internet is not needed, but if the SIM card is installed in the smartphone, sooner or later a situation will arise when the consumption of mobile traffic begins and the bill for it will go to hundreds or even thousands rubles.
This is exactly what happened to me - the SIM card was in the smartphone, Wi-Fi was connected, but by mistake, somehow, the mobile data transfer was turned on. Somehow, in half a day, the smartphone downloaded 39 MB, which is quite a bit, but Megafon took 389 rubles for it. The next day I downloaded a little more and when I realized it, the account was 439 rubles less than it was.
All operators can turn off the "Mobile Internet" service. After disabling it, mobile traffic will not be consumed regardless of the phone settings.
It turned out that it is impossible to turn off the mobile Internet in Megafon's personal account and through support, but there is a miraculous command:
*105*4*4*222#
After entering it, the USSD menu for connecting / disconnecting the mobile Internet will appear. You will need to answer first 2 to disconnect and then 1 to confirm.
For MTS, the mobile Internet is disabled in the personal account.
Other operators also have ways to disable it (if they are not in your personal account, you can ask support).
P.S. I was lucky, I was able to convince Megafon to return my 439 rubles spent on unnecessary mobile traffic. Just in case, I will give a conversation with the support operator in the chat on the site:
15:46
Good day. Can I completely turn off the mobile Internet on my number?
15:46
Good afternoon, I'm Elena's virtual assistant.
Do you want to turn off the Internet on the number you are calling from?
15:47
Yes
15:47
You can turn off Internet access in the phone settings.
Tell me how to do it?
15:47
Operator
15:48
It seems that you have an urgent question, so I can transfer you to a specialist. Do you agree?
Write Yes or No
15:48
Yes
15:48
To continue the consultation, I am transferring you to a specialist.
15:48
Hello. ❄️
My name is Tatyana.
15:48
good day
15:48
Can I completely turn off the mobile Internet on my number?
15:49
Alexey, to completely turn off the Internet, please dial the request * 105 * 4 * 4 * 2 #
15:49
Thank.
15:49
For unknown reasons, more than 400 rubles per day were debited from me
15:49
What is it? How did it come about?
15:50
Can't you turn it off? I don't have access to my phone right now.
15:50
Unfortunately, you can only disable it by requesting it yourself.
The write-off happened today for going online. According to the terms of the tariff, the cost of traffic is 10.10 rubles / MB.
15:51
He was always disconnected there, I don't know what happened.
15:52
It is possible that an application has become active on the device, which has downloaded data to keep it running.
15:54
The mobile Internet was turned off there.
15:55
On the room, Alexey, the Internet was not disconnected.
Unfortunately, we do not have the ability to control the settings of the device. 😔
15:55
How can you help so that money is not spent further? I will only find myself where this phone is in the evening.
15:56
Unfortunately, you cannot remotely turn off the Internet or an application that uses mobile data.
15:59
Block your SIM card
15:59
Will the balance be preserved during the restoration?
16:01
The blocking cost will be 1 RUB.
Therefore, only this amount will be written off.
You can deactivate the service in your Personal Account in the "Services" section or through us.
Are we connecting?
16:03
Yes
16:04
Alexey, I have blocked the number now.
16:06
Good evening.
23:23
Good evening, I'm Elena's virtual assistant. What is your question?
23:23
Operator
23:23
It seems that you have an urgent question, so I can transfer you to a specialist. Do you agree?
Write Yes or No
23:23
Yes
23:23
To continue the consultation, I am transferring you to a specialist.
23:23
Hello Alexey, my name is Polina.
23:24
In the period from 11:26:04 on 26.2.2021 to 20:38:01 on 27.2.2021, 438.77 rubles were debited from my account for a service that I did not actually use - Mobile Internet. The smartphone in which my SIM card was installed had the Wi-Fi function turned on, but for unknown reasons there was a parasitic consumption of mobile traffic. I do not need mobile Internet on this number and I did not plan to use it, but there is no function to disable the "Mobile Internet" service in my personal account. Currently, with the help of a support operator, the mobile Internet on my number is disabled using the USSD command * 105 * 4 * 4 * 2 # I ask for a refund in the amount of 438.77 rubles for a service that I did not need, and which I actually do not enjoyed.
23:24
I'll check the information, please wait.
23:24
Thanks for waiting.
According to the terms of the tariff, the traffic package is not provided, Internet access is charged after the fact - 25 rubles per 100 MB.
If you turned off the Internet only in the device settings and use it via WiFi, the mobile Internet connection in the modern device can happen automatically if you are in a poor WiFi area. We recommend that you turn off the Internet connection with the command *105*4*4*2#
The funds were debited correctly, unfortunately, no refunds are available. As a loyalty, we can make an adjustment of 50 rubles. Transfer these funds to the balance of the number?
23:26
I see completely different numbers, and not 25 rubles for 100 MB
23:27
For 39 MB 389.4 rubles were debited
23:27
I would like to request a full refund.
23:28
Now the command * 105 * 4 * 4 * 2 # has already been applied
23:28
We are ready to meet you halfway, since you have disabled Internet access from this number. 438.77 rubles returned to the balance of the number.
23:30
Many thanks!
23:31
I was glad to help you, Alexey. 💜
Goodnight. 🌠
23:33
Thank! Have a nice change!
23:34
If you have any questions, please contact.
Goodbye!
© 2021, Alexey Nadezhin
For ten years I have been writing every day about technology, discounts, places of interest and events. Read my blog on the site ammo1.ru, in LJ, Zen, Mirtesen, Telegram .
My projects:
Lamptest.ru. I test LED lamps and help figure out which ones are good and which are not so good.
Elerus.ru. I collect information about domestic electronic devices for personal use and share it.
You can contact me in Telegram @ ammo1 and by mail [email protected] .